Refund and Returns

At Wren Proofs, we want you to be fully satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help with our straightforward refund and return process.

Returns

We accept returns within 14 days from the date of delivery. If your product is defective, damaged, or not as described, we’ll provide a full return and refund. To initiate a return, please contact us at [email protected] with your order details, and we will guide you through the process.

Conditions for Returns:

• The product must be in its original, unused condition.
• The product must be returned with all original packaging and accessories.
• You must contact us within 14 days of receiving the product to initiate a return.

Refunds

Once we receive your returned product and confirm its condition, we will process your refund. Since we offer Cash on Delivery (COD) as the payment method.

Non-Returnable Items

Some items may not be eligible for return, including:

• Products that have been used or tampered with.
• Custom-made or special order items.

For any further questions or assistance regarding returns, please feel free to reach out to our customer support team at [email protected].